The Toronto Grants, Rebates and Incentives Portal (TGRIP) makes it easier for organizations to find, access and manage City community-based grants. An organization refers to all groups applying for grants including non-profits, registered charities, grassroots, resident-led or youth organizations. You can register your organization in TGRIP to view and apply for current and future grants open to the public, and to be notified about funding opportunities that could be of interest. All application steps - such as viewing available grants, applying, reviewing, approving and submitting an amendment/appeal - are done through TGRIP by community organizations, reviewers and City grant staff. Throughout the process, email messages are sent to keep you informed, including alerts and reminders when your organization needs to provide more information. The system allows City staff to track and handle funding programs in one place and serves as a single website for community groups.
Using TGRIP, your organization can:
The TGRIP User Guide can assist with instructions on how to complete most actions.
To apply for grants, rebates or incentives in TGRIP, you must:
Register your organization if it does not already exist in TGRIP
Login/Register as a Contact
If your organization already has access to TGRIP, registration is not necessary. Ask your organization's primary contact to creates a user account for you.
When you register for the first time, you will receive an email from support@smartsimplemailer.ca containing a link to TGRIP for you to set your personalized password.
Email addresses must be unique in TGRIP but you can be associated to several organizations. Contact the TGRIP Central Support Team for assistance.
Complete Your Organization Profile
Your organization profile contains general information about your organization that will be accessible to City staff in multiple divisions.
An eligible community organization or group is:
Other eligibility requirements may be noted in the grant guidelines.
Successful applicants must sign a Declaration of Compliance with Anti-Harassment .
More details on eligibility and grant program requirements can be found in the program guidelines for individual grants.
An unincorporated, not-for-profit group comprised of at least three individuals who personally reside in Toronto. All group members must live in different households and be residents of Toronto. Grassroots groups do not have Audited Financial Statements. Successful Grassroots group applicants typically need to work with an assigned trustee organization.
A select number of grants are available through TGRIP including:
To view and apply for other City grants not in TGRIP, visit the Grants, Incentives & Rebates page.
Specific details about the grants and programs are the responsibility of individual City divisions. Contact information for the Grant Staff and Program Staff is available in the application guidelines.
Contact the funding program’s staff to answer any program-related questions, such as eligibility, application process, or deadlines.
Contact the TGRIP Central Support Team at TGRIP@toronto.ca for assistance with technical challenges.
Multi-Factor Authentication (MFA) emails are sent from "TGRIP No Reply (TGRIPnoreply@smartsimplemailer.com)" and should arrive within 6 minutes.
Confirm you did not accidentally block emails sent from TGRIP.
If you share an email with others, confirm they have not set-up rules that are applied when emails arrive or disposed of the MFA email.
Confirm with your organization's primary contact that your Login Access is set to "User Access" in your TGRIP Organization Profile's Contacts list.
Confirm that your IT Team has added smartsimple.com and smartsimplemailer.com to your Whitelist.
If you are not receiving Multi-Factor Authentication (MFA) emails with your verification code, check all of your e-mail spam/junk, deleted/trash/bin and Inbox folders.
If you cannot see applications and/or reports, ask your organization's Application Primary Contact to add you as a "Contact" to the application(s). Only the attached contacts can see these activities.
Use an updated browser to access TGRIP. Critical features may not work on older versions of browsers and/or cause technical issues.
To help with troubleshooting, describe the issue and how you got there (which page of the application you're on; what you clicked; etc.) and/or share a screenshot of the entire page causing difficulties. Specific details will assist in expediating technical resolutions.
Please note:
Responses to technical questions are provided within 2 business days
The TGRIP email account is monitored during business hours only (Monday to Friday, 9:00 a.m. to 4:00 p.m., excluding holidays*)
View Designated & Statutory Holidays for the City of Toronto.