Solid Waste Management Services is a rate-based program where residents pay fees for the services they receive based on the size of their garbage bin.The volume-based rate structure was designed to encourage residents to divert as much as possible away from landfill. Residents with the largest garbage bins pay the most and those with the smallest pay the least. Residents can change the size of their garbage bin by calling 311 or making a request online. When moving, bins remain property of the City and must stay at the property.
(1 regular sized bag; 75 litres)
(1½ regular sized bags; 120 litres)
(3 regular sized bags; 240 litres)
(4½ regular sized bags; 360 litres)
– $80.59 rebate
= $185.65 per year
– $0.00 rebate
= $323.20 per year
– $0.00 rebate
= $509.15 per year
For a number of years, many Solid Waste Management Services single-family ratepayers have received a rebate or credit on each utility bill, funded from the property tax base. The rebate for the extra-large garbage bin was removed in 2017. During the 2019 budget process, City Council approved a three-year plan to phase out the rest of the garbage bin rebates. This included the single-family residential large garbage bin rebate and bag-only rebate being phased out entirely in 2019, the medium garbage bin rebate over 2019 and 2020 and the small garbage bin rebate over 2019, 2020 and 2021. The phasing out of the rebates support Solid Waste Management Services’ transition to a self-sufficient and sustainable utility where operating expenses are fully covered by rate revenues.
To minimize the impact of rebate reductions on low-income ratepayers, a Single-Family Residential Low-Income Relief Program was created. The program offers assistance to seniors or persons living with a disability who have a household income of $50,000 or less and either a small, medium or large garbage bin or bag-only collection. Applicants only need to complete one application to apply for various tax and utility relief programs.
|Garbage Tag||$5.70 each|
* Bag-only rates are only available to locations with special approval from the City. The bin program is otherwise mandatory for curbside customers. Bag-only customers are also required to buy Garbage Tags for each bag they set out.
|Customer Type||Material||Annual Rate (per home and multi-residential unit)|
|All Residential (Single Family Home and Multi-Residential)||Oversized items that do not fit in garbage bag or bin||$15.90|
Note: The above is an approved annual fee for the collection of oversized and metal items for each single-family home and multi-residential unit, regardless of whether or not the service is used.