If you see a pothole on any City roadway or expressway, you can report it online.


Repairing potholes is an affordable way to maintain our roads. Our crews routinely monitor road conditions and identify areas that need repairs. Road users and business owners can help by reporting potholes when you see them. Crews will repair potholes within four days of it being reported.


Transportation Services has repaired approximately 229,192 potholes (January 1 – November 11, 2018). 4,953 were filled between October 29 – November 11, 2018. 


Potholes filled for the period of January 1 – November 11:

2018: 229,192
2017: 201,886
2016: 175,045
2015: 234,642
2014: 351,212

To report potholes on City of Toronto roads or expressways, you can submit a service request:

  • by filling out an online form
  • by calling 311 and providing them with the exact location of the pothole
  • by tweeting 311, with exact location of the pothole
  • by emailing 311@toronto.ca

Crews will repair potholes within four days of it being reported.

Potholes are created when water penetrates the top layer of asphalt through cracks in the road. After the moisture freezes and expands, sections of the pavement are forced up. The weight of vehicles going over this section of road breaks the pavement and the asphalt is forced out. Potholes are more frequent in the spring, after the freeze/thaw action following winter.

Crews place asphalt and rake it into the pothole. Then they tamp down the asphalt and smooth it out until the road surface is improved. The job takes 15-20 minutes.

It costs the City approximately $4-5 million each year to fix potholes in Toronto. In 2017 214,253 potholes were fixed by City staff.