If you see a pothole on any City roadway or expressway, you can report it online.
Transportation Services has repaired approximately 100,253 potholes (January 1 – May 22, 2019). 6,117 were filled between May 9 – May 22, 2019.
Potholes filled for the period of January 1 – May 22:
How to Report a Pothole
To report potholes on City of Toronto roads or expressways, you can submit a service request:
- by filling out an online form
- by calling 311 and providing them with the exact location of the pothole
- by tweeting 311, with exact location of the pothole
- by emailing firstname.lastname@example.org
Crews will repair potholes within four days of it being reported.
Causes of Potholes
Potholes are created when water penetrates the top layer of asphalt through cracks in the road. After the moisture freezes and expands, sections of the pavement are forced up. The weight of vehicles going over this section of road breaks the pavement and the asphalt is forced out. Potholes are more frequent in the spring, after the freeze/thaw action following winter.
Process of Fixing Potholes
Crews place asphalt and rake it into the pothole. Then they tamp down the asphalt and smooth it out until the road surface is improved. The job takes 15-20 minutes.
Cost of a Pothole
It costs the City approximately $4-5 million each year to fix potholes in Toronto. In 2017 214,253 potholes were fixed by City staff.
Repairing potholes is an affordable way to maintain our roads. Our crews routinely monitor road conditions and identify areas that need repairs. Road users and business owners can help by reporting potholes when you see them. Crews will repair potholes within four days of it being reported.