Connection or disconnection to the City’s water supply can be requested for:
The City does not replace or install water or sewer service connections on private property. This is the property owner’s responsibility.
Information on how to apply for a water/sewer service connection or disconnection (for residential or for industrial, commercial, institutional & multi-residential properties) is found below.
New water and sewer service connections are required:
You must have the following information with you when you apply:
The fees are determined by Toronto City Council annually. See the fees for this year.
For sewer services, there are fees for:
For water services, there are fees for:
Note: If upgrading the private water service from ½ in. to ¾ in. (19 mm), it is recommended that the City’s side is updated to match. Replacing both will provide the most benefit in terms of pressure and flow.
Applicants requesting a water service greater than 25 mm are required to follow the application process for industrial, commercial, institutional (ICI) and multi-unit residential properties.
Note: Payment must be made by one “payor.” Payment from more than one individual or company will not be accepted.
Installation will occur within 12 weeks of receiving payment. Applicants must contact their assigned City Contractor to schedule and confirm the location of the water and sewer service connections. Applicants will be provided with the contractor’s contact information at the time of application and payment.
Once the new water service has been installed, a request must be submitted to have the water turned back on.
Submit completed Municipal Services Application Form (Excel) and stamped drawings by email to TWDCSiteServicing@toronto.ca
If you require any additional information during office hours (Monday-Friday, 8:30 a.m. to 4:30 p.m.),
please contact:
George Kamalendran, Senior Engineer, 416-676-2539.
You must have the following information with you to apply:
Connections will be sized according to the intended use, as defined by the approved application.
Toronto Water estimates the costs by tendering the job to a roster of approved City of Toronto contractors. The costs will be communicated to the applicant within approximately six to eight weeks of application. The applicant is required to pay all fees in advance of construction.
Once the work is complete, the actual costs will be determined. Should the actual costs be less than the estimate, the payer will be issued a refund. If the costs are greater, the applicant will be sent an invoice. The applicant is responsible for all costs associated with the services delivered.
Note: Payment must be made by one “payor.” Payment from more than one individual or company will not be accepted.
The installation date is coordinated with the applicant after the City has established the fee for the work and the applicant has paid for the service installation. The City and contractor will arrange for a pre-construction inspection and site meeting with the applicant to finalize the line and grade of the services to be installed.
Once the new water service has been installed, a request must be submitted to have the water turned back on.