The Tribunal is an independent quasi-judicial body consisting of at least six citizens appointed by Toronto City Council for a four-year term. It is governed by Toronto Municipal Code Chapter 575, Multi-Tenant Houses. The Tribunal receives administrative support from the Court Services Division within the City of Toronto. Hearings are open to the public.

The Tribunal has the authority to:

  • Uphold a refusal or recommendation of the Executive Director, Municipal Licensing and Standards (MLS);
  • Issue (with or without conditions), refuse, suspend or revoke the licence; or
  • Add conditions to the licence.

In making a decision, the Tribunal may take into account the following:

  • Compliance with Chapter 575 and other applicable law. 
  • The facts presented as evidence. 
  • Whether the operation of the multi-tenant house puts or could put public safety at risk.
  • Other relevant factors including those listed in Chapter 575.

Participating and Observing Tribunal Hearings

Our tribunal hearings are open to everyone, allowing the public to observe the proceedings. However, it is important to note that only specific individuals can actively participate in these hearings: 

  • Active Participants: Only the parties directly involved in the hearing, such as the Municipal Licensing & Standards Division and the Multi-Tenant House Applicant/Operator, along with their witnesses, are allowed to provide testimony. 
  • Observations by the Public: If you are a tenant or a member of the general public and wish to observe a hearing, you are welcome to do so. Please note that as an observer, you will not be able to provide testimony.

Contact Information for Tenants and General Public

General Multi-Tenant House Information

Report Issues Related to Multi-Tenant Houses