RentSafeTO Registration & Renewal

Starting April 1, 2021 you need to provide a valid email address to the City and keep all contact information on file up to date. Learn how to provide your email address below.

Every rental apartment building with three or more storeys and 10 or more units must register with the RentSafeTO: Apartment Building Standards program. Once registered, building owners are required to renew their registration every year by July 31 and pay a renewal fee.

Register, renew registration and provide an email address for your apartment building through the RentSafeTO portal. A login number and PIN are required to access the portal. The City will provide you with this information.

  1. For new registrations: download and complete the Apartment Building Registration Form and submit it to the RentSafeTO team. Staff will review the application and provide you with a login number and PIN for the RentSafeTO portal so that you can finish the application process and pay the registration fee. Payment can be made using a Visa, MasterCard or American Express credit card. Visa Debit is not supported online at this time.
  2. For registration renewals: you can view your invoice and make payment using a Visa, MasterCard or American Express credit card once you have logged into the online portal. Invoices are sent out at the beginning of July and payment must be received by July 31. Visa Debit is not supported at this time.
  3. For email address submission: Starting April 1, 2021, you are required to provide a valid email address to the City and keep all contact information on file up to date. You can submit your email address once you have logged into the online portal using the login number and PIN provided by the City for your apartment building. Moving forward, the City will provide written communication and notices related to properties via email. Make sure to provide and keep up to date a valid email address so that you receive these communications.

Register, Renew and Update My Building

Online payment through the RentSafeTO portal is the preferred method of payment. However, cash or cheque (payable to City of Toronto, Treasurer) is accepted by mail or in person at:

Revenue Services, PPFA
55 John Street (19th Floor)
Toronto, ON M5V 3C6
ATTN: Finance (RentSafeTO).

Quote the invoice number on your cheque. If you would like to send a wire transfer, email ppfarsu@toronto.ca to set up an account.

If you require assistance during the registration or renewal process, please contact the RentSafeTO team at RentSafeTO@toronto.ca for support.

If apartment building ownership changes, written notice must be provided to the City within 30 days. Email RentSafeTO@toronto.ca or mail the notice to:

RentSafeTO: Apartment Building Standards Program
Municipal Licensing and Standards
1530 Markham Road, 3rd Floor
Toronto, ON  M1B 3G4