Every rental apartment building with three or more storeys and 10 or more units must register with the RentSafeTO: Apartment Building Standards program. Once registered, building owners are required to renew their registration every year by July 31 and pay a renewal fee.
Register, renew registration and provide an email address for your apartment building through the RentSafeTO portal. A login number and PIN are required to access the portal. The City will provide you with this information.
Online payment through the RentSafeTO portal is the preferred method of payment. However, cash or cheque (payable to City of Toronto, Treasurer) is accepted by mail or in person at:
Revenue Services, PPFA
55 John Street (19th Floor)
Toronto, ON M5V 3C6
ATTN: Finance (RentSafeTO).
Quote the invoice number on your cheque. If you would like to send a wire transfer, email email@example.com to set up an account.
If you require assistance during the registration or renewal process, please contact the RentSafeTO team at RentSafeTO@toronto.ca for support.
If apartment building ownership changes, written notice must be provided to the City within 30 days. Email RentSafeTO@toronto.ca or mail the notice to:
RentSafeTO: Apartment Building Standards Program
Municipal Licensing and Standards
1530 Markham Road, 3rd Floor
Toronto, ON M1B 3G4