Toronto is in Step Three of the Province’s Roadmap to Reopen. Short-term rentals are permitted to operate. Any indoor fitness centres or other indoor recreational facilities must be in compliance with section 16 of O. Reg. 364/20. In Toronto, all short-term rentals must comply with the Licensing and Registration Of Short-Term Rentals Bylaw.
Short-term rental operators are people renting their homes or rooms on a short-term basis, for a period of less than 28 consecutive days.
Short-term rental operators must collect and remit a four per cent (4%) Municipal Accommodation Tax (MAT) on rental revenues. The deadline to file and remit the MAT for the third quarter of the year is October 30, 2021.
To short-term rent, you must be:
Multiple individuals living in the same home
You can short-term rent in any housing type, for example house, apartment or condominium, as long as it is your principal residence. You can rent up to three bedrooms in your principal residence for an unlimited number of nights per year or the entire home for a maximum of 180 nights per year.
Duplex, triplex or fourplex
Bed and Breakfast (B&B)
Registration and payment for your short-term rental need to be completed online.
You must register your short-term rental yourself and another individual or organization cannot register on your behalf. During the registration you will need to certify the information provided, declare that your residence meets the Ontario Fire Code and the Ontario Building Code, and authorize the collection of information.
If you have any questions, please contact the Short-Term Rentals team at ShortTermRentals@toronto.ca or 416-395-6600, Monday to Friday. 8:30 a.m. to 4:30 p.m.
When registering online, you need to provide the City with information, including
Note: Before submitting information to the City, you must obtain consent from your contact(s) using the Consent for Alternate (Emergency) Contact Persons form. It is your responsibility to ensure that your alternate (emergency) contact has consented before you submit their contact information. Please keep a record of this consent.
You need a government-issued identification (ID) to demonstrate that you are over the age of 18 and to show evidence of your principal residence. Only the following IDs, which include your address, are accepted:
The name(s) used in your registration application must match your ID.
If your ID has expired and you can not renew because of COVID-19, you can still register using your existing ID.
If you do not have the required government-issued ID, you need to obtain it before registration. This may involve updating a home address on a current licence, converting an out-of-province driver’s licence to Ontario, or applying for an Ontario Photo Card. Note that it may take four – six weeks to receive your Ontario Photo Card.
You are required to pay a registration fee of $50 every year, which is subject to an annual increase. This is a non-refundable registration fee and is valid for one year from the time your registration has been approved. Fees can be paid using only a valid credit card.
Debit cards, Visa Debit or Visa gift cards are not accepted by the online registration system. The registration fee is subject to an annual increase.
Please note that you are not eligible to register a short-term rental if your registration was denied or revoked in the last 12 months.
The City shall deny an application for, or a renewal of a short-term rental operator registration, where the applicant or registrant has:
Despite these screening criteria, if a registration has been previously issued or renewed and the applicant’s or registrant’s record discloses no new breach of the screening criteria, the registration may be issued or renewed.
After you provide your information and make payment, the City will validate the information and review your application.
If your application is approved, a registration number will be generated and emailed to you, along with a Good Operator Guide. The guide was last updated in August 2021.
You can expect to hear back from the City in five business days.
Please remember that you can short-term rent your home in Toronto, only if you are a registered operator. The valid City-issued registration number must be included in all your advertised listings.
The City can deny your registration application based on the eligibility criteria, and will inform you of its intention to deny the registration. You will then have an opportunity to provide evidence and information to explain why your registration should not be denied.
Please note that you are not eligible to register or renew a short-term rental if your registration was denied or revoked in the last 12 months.
Once you have registered as a short-term rental operator, you must:
You must inform the City within six days if any of the information that you provided during registration changes. This includes changes in phone number, email, and alternate (emergency) contact name or contact information and changes in your identification number or type (e.g. from Driver’s Licence to Photo Card). Please contact the Short-Term Rentals team at ShortTermRentals@toronto.ca or 416-395-6600, Monday to Friday. 8:30 a.m. to 4:30 p.m.
As a reminder, please do not send personal information, such as identification or credit card numbers via regular email.
If you are moving, then you must inform the City so that your short-term rental registration can be closed. If you want to short-term rent your new principal residence, then you will need to submit a new application to register your new address.
As a registered short-term rental operator, you are required to collect and remit a four per cent (4%) Municipal Accommodation Tax (MAT) on rental revenues. The MAT payment is due on a quarterly basis, within 30 days of the end of the quarter. You are required to file a MAT report online for each reporting period, even if your short-term rental was not rented out.
Short-term rental companies can sign a Voluntary Collection Agreement with the City of Toronto to collect and remit the MAT on behalf of operators. If you are using these companies to advertise your short-term rental, you can allow the company to collect and remit the MAT on your behalf but will still need to file your MAT report online.
If your short-term rental company chooses not to sign a Voluntary Collection Agreement with the City, then you will need to file your MAT report online and collect and remit the MAT yourself.
It is your responsibility to ensure that the correct amount of MAT is collected and remitted to the City. The City may revoke your short-term rental registration or deny registration renewal if you fail to report and remit the MAT.
Learn more about filing the MAT report, making payments, HST, interest and due dates.
Residents can contact 311 to submit a complaint about a short-term rental operator. If there is a complaint or information about a possible violation, Bylaw Enforcement Officers investigate, educate and/or take enforcement actions.
The goal is to resolve issues and ensure that short-term rental operators are following the bylaw. Each issue is addressed on case-by-case basis to make sure reasonable, fair and appropriate actions are taken. For example, in some cases the issue may be resolved through education. In other cases, further enforcement action is required.
If short-term rental operators do not comply with the bylaw, they are guilty of an offence. If they are issued a ticket and convicted, they may have to pay a fine for the offence set out in the table below.
If operators are issued a summons to court and convicted, they may have to pay a fine up to $100,000 or a daily fine of up to $10,000 for each day the violation continues. In addition they may have to pay a special fine for economic gains from the bylaw violation. If it is a corporation, every director or officer may have to pay a fine of no more than $100,000.
|Failing to register a short-term rental||1000|
|Advertising, facilitating or brokering an unregistered short-term rental||1000|
|Failing to remove a listing for an unregistered short-term rental||1000|
|Renting or advertising property that is not a principal residence||1000|
|Advertising a short-term rental without a registration number||1000|
|Renting an entire unit for more than 180 days||700|
|Failing to provide evidence of a principal residence||700|
|Discriminating based on enumerated ground||500|
|Refusing to serve a person accompanied by a service animal||500|
|Failing to notify the City of a change in licensing or registration information||400|
|Failing to provide emergency contact information to a guest||400|
|Failing to provide information regarding 9-1-1 service to a guest||400|
|Failing to provide a diagram of exits from the building||400|
|Obstructing an authorized inspection||400|
|Making a threat or reprisal for participation in a public process||300|
|Making a threat or reprisal against an unlicensed business||300|
|Fail to keep complete transaction record for 3 years||300|
|Failing to provide transaction records within 30 days of a request from the City||300|
|Failing to report non-compliance with screening criteria||300|
Your registration is valid for one year from when your application is approved. Please renew every year on that same date or up to six days in advance. A notice of renewal along with instructions will be emailed to you before your registration renewal date.
A link to the online registration renewal system will be available on this page starting October 27, 2021. If your registration is due for renewal before October 27, you will receive an email before your renewal date with instructions on how to renew your registration.
To continue short-term renting your home in Toronto, you must renew your registration online and pay a renewal fee using a credit card. The renewal fee for 2021 is $50, which is subject to an annual increase. To complete the online renewal, you will need:
You can renew your short-term rental registration if:
If any of your information has changed, such as email address, phone number, alternate contact information or information on your Ontario Driver’s Licence or Ontario Photo Card, you will need to update it before renewal. Contact the Short-Term Rental Team at ShortTermRentals@toronto.ca or 416-395-6600, Monday to Friday. 8:30 a.m. to 4:30 p.m.
You can renew your registration up to six days in advance of your registration renewal date. For example, if your renewal date is November 2, you can renew from October 27 onwards. Renewing your registration in advance will not change your annual renewal date.
If you do not renew your registration and submit payment by 11:59 p.m. on your renewal date, you cannot short-term rent your home until you renew your registration and make payment. Due to the COVID-19 pandemic, you have up to 150 days to pay your 2021 renewal fee without late fees, but please remember that the bylaw does not allow you to short-term rent your home until you renew your registration and make payment. After 150 days, your registration will be automatically cancelled and you will be required to apply for a new registration.
If you require an accessibility-related accommodation to view notices and content related to Short-Term Rentals, please contact us at ShortTermRentals@toronto.ca or 416-395-6600, Monday to Friday, 8:30 a.m. to 4:30 p.m. The City will provide you with an alternate format, or provide assistance to support you with understanding the content.
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