Recreation & Culture Gift Cards

Give the gift of fun, wellness and creativity with the City of Toronto’s new Recreation and Culture Gift Card.
Buy a Gift Card

Whether it’s helping someone discover a new activity or build their skills, the gift card is a thoughtful way to celebrate birthdays, holidays, or simply show support to the people who matter most.

Use the gift card for:

  • Winter, Spring, Summer or Fall activity registration, including CampTO
  • Drop-in activities
  • FitnessTO memberships
  • Booking spaces like courts, rinks, fields, gymnasiums, or other recreation facilities for meetings or social events

Currently, the gift card appears as a printed receipt. It is fully functional and reloadable. The City is in the process of designing a plastic card.

Online

Payment options:

  • credit card
  • account credit

To purchase a Gift Card online:

  1. Sign in to your Online Registration and Booking account
  2. Select Gift Cards
  3. Review the gift card description and select Purchase now
  4. Enter the amount of money you want added to the gift card, with a minimum of $10
  5. Select a Recipient from the dropdown menu if purchasing for someone on your account, or use Unspecified recipient if purchasing for someone not listed on your account
  6. Select Add to cart.
  7. From the Shopping cart, you can:
    • select the Edit icon to edit the amount and Save
    • select the Gift Card to add another card
    • select Finish if you have a credit on your account
    • select Check Out to proceed to pay by credit card
  8. Complete Check Out by entering your credit card information under Payment method and updating Billing Address if needed
  9. Select Pay
  10. Review the Confirmation screen, where you can:
    • add to Apple or Google Wallet to add a QR code to your smartphone or share the QR code with the gift card recipient
    • view printable receipt, then select Print Gift Card to print or save a copy

You will receive a receipt by email.

In Person

Payment options:

  • cash
  • debit
  • credit card

You can visit any recreation centre or civic centre to purchase a gift card. At civic centres, go to the Client Services counter. A copy of the gift card will be printed out on paper for you.

By Phone

Payment options: credit card

Call Client Services at 416-396-7378.

The gift card will be available on your account and/or emailed to you.

Manage Gift Cards

You can display a list of all gift cards purchased. From My Account, select View all my gift cards. You will be able to:

  • copy the gift card number
  • show the QR code
  • add to wallet
  • print
  • refill the gift card

Use Gift Cards

Gift cards can be redeemed online through Online Booking and Registration or in person at a recreation centre.

Use the QR code to pay in person at any recreation centre that has a scanner. Print the QR code on paper or add it to your smartphone’s Apple Wallet or Google Wallet.

For centres without a scanner or if you don’t have access to the QR code, you can bring in the gift card number.

  • Gift cards can be purchased in any amount from $10 to $1000.
  • You can add money to reload your gift card up to $1000 and continue using it for as long as you like.
  • Purchase and reload the gift card:
    • online through the Registration and Booking System (pay by credit card)
    • over the phone by calling Client Services at 416-396-7378 (pay by credit card)
    • by visiting any recreation centre or a civic centre counter (pay by cash, debit or credit card).
  • Gift cards can be purchased for yourself, for your family member or as a gift for anyone.
  • Gift cards can be redeemed (used for payment) by entering or providing the gift card number or QR code, or by selecting the gift card linked to your account.
  • Use the gift card for purchases online, over the phone and in person.
  • Download the gift card QR code from your online account to a mobile device. Staff are not able to download the QR code for customers.
  • Save the gift card or the gift card number to your mobile device or print it. Staff can print the gift card for you.
  • You can check the gift card balance through staff or through your online account.
  • Gift cards do not expire.
  • Gift cards are not redeemable for cash and refunds are not issued for unused balances.
  • The City of Toronto does not replace lost or stolen gift cards and does not reimburse any amount spent without consent.