News Release
April 4, 2019

The City of Toronto is inviting the Toronto business community and residents to share their views on the issues and challenges facing independent street-level businesses in Toronto.  
The survey will give the City a deeper understanding of the current economic, policy and regulatory environment in which these businesses operate, the key issues they face and the types of supports that will be most helpful to them.
The two surveys (one for businesses/retail main street owners and one for residents/customers) are available until May 20 at the links below:
The results of the study will be presented to the Economic and Community Development Committee in early 2020. More information about the City’s retail main streets study is available at:
More information on the how the City of Toronto works with and supports business in Toronto is available at
“Retail main streets are our city’s most visible centres of employment, economic activity, cultural expression and social diversity. They are integral to the well-being and prosperity of the city and the local neighbourhoods they embody and serve. This survey will help us better understand their needs and challenges and how to best work with them so that they can continue to grow and thrive.”
– Mayor John Tory
“Data from this study will enable the City to do a better job of managing its resources for optimal future impact. Feedback from business owners and customers will give us a broader and deeper understanding of the main street retail environment and how to bolster its strengths and minimize its vulnerabilities.”
– Deputy Mayor Michael Thompson (Councillor for Ward 21 Scarborough Centre), Chair of the City’s Economic and Community Development Committee
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of more than 2.9 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world’s most livable cities. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at, on Instagram at or on Facebook at

Shane Gerard
Strategic Communications