2022 final property tax bills were mailed by June 15. Payments must reach our offices before the instalment due dates to avoid penalty or interest charges.
In-person services at the Property Tax Inquiry and Payment Counters have resumed. Our customer service representatives are available Monday to Friday, 8:30 a.m. to 4:00 p.m.
We are currently receiving a high volume of inquiries related to property tax and utilities (water/sewer and solid waste billings). For your convenience, a list of the most frequently asked questions with their answers is below.
Introducing MyToronto Pay – a new way to manage and pay your bills. Payments can now be made using your debit or credit card (convenience fees will apply), or the Electronic Funds Transfer (EFT) option (no fees).
A new way to manage and pay your property taxes and utility bills.
View your account details and change your mailing address.
View your utility account details.
The City of Toronto is holding a Sale of Land by Public Tender, properties that are for sale by public tender will be held on Wednesday June 29 under the authority of the City of Toronto Act, 2006 and the Toronto Tax Sale Rules (Regulation 579/06). Find out more about the tender process and the properties listed for Sale for Land by Public Tender.
If you received a May 17, 2022 Property Tax Account Statement and it does not reflect any recent tax payment you may have made, log into the Property Tax Lookup to access your current tax account balance.
Contact a customer service representative with any other questions concerning the statement you received.
If the Canada Revenue Agency has requested a property tax receipt one can be issued to you. Use the property tax lookup to view total tax billed for the year.
Your request must be made by phone, email or mail by December 31, at no charge.
You may request a receipt for the prior year; a fee of $19.15 is applicable.
Please mail your request with a cheque for the applicable fee.
Learn all the ways to pay your property tax or utility bill.
If making payment by cheque, please remember to write your property tax roll number and/or your utility bill account number on the cheque.
Property Tax, Utility and Parking Violation Inquiry & Payment Counters are open. Counters at Metro Hall remain closed.
If you would like to use the Property Tax and Utility Account Lookup tools your customer/client number is required.
Your customer number is located on the upper portion of your property tax bill, directly below the legal description.
Your client number is located on the upper portion of your utility bill, directly below the account number.
Try these the following tips to help troubleshoot any difficulty you may have signing into the Property Tax and/or Utility Account Lookup:
Note: your Customer Number cannot be used to make payments – use your Assessment Roll Number and/or Utility Account Number for payment purposes
Contact a Customer Service Representative to help troubleshoot any problems you may be experiencing with the Property Tax and Utility Account Lookup tools.
If you have recently sold a property or moved and require the City to close your utility bill account be sure to contact us to request a final meter read.
Learn more about Buying, Selling or Moving.
In 2021, as part of the City’s COVID-19 response, solid waste and water rate increases were lowered (from 2.7 and 3 per cent to 1.5 per cent). For 2022, rate increases have returned to the scheduled 3 per cent increase.
Water and solid waste services are rate supported – you pay for the services and water used.
Contact a customer service representative if you still require assistance.
Apply for the Property Tax, Water & Solid Waste Relief Program online. It is secure, and the most effective way to be approved. Learn more about relief program eligibility.
Deadline to apply for 2022 tax year is October 31, 2022.