Contact us
The customer service contact is 311.
Phone outside city limits: 416-392-CITY (2489)
(can be used within Toronto if you can't reach 311)
TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685
311@toronto.ca
Self-service Requests: toronto.ca/311
Billing inquiries
For homeowners (curside collection) and apartment/condo buildings:
- 416-338-4829
Yellow Bag Program
Want to request an application form? Need more information? Want to order a bin? Call or email:
- 311
- 311@toronto.ca
ReUseIt
For donating of goods for reuse or resale: