The customer service contact is 311.
Phone outside city limits: 416-392-CITY (2489)
(can be used within Toronto if you can't reach 311)
TTY customers: 416-338-0TTY (0889)
Self-service Requests: toronto.ca/311
For homeowners (curside collection) and apartment/condo buildings:
Want to request an application form? Need more information? Want to order a bin? Call or email:
For donating of goods for reuse or resale: