If you are a new occupant of a re-sale home or a resident in a new development receiving curbside pick-up without a garbage or recycling bin, you can submit a service request on-line at http://www.toronto.ca/311/ ,or you can call 311 to request new bins.

No fee will be charged for a replacement bin, however, an annual bin fee per bin will be applicable: 

Moving into a re-sale home with no bins should be actioned as "missing bins" not "new account" service requests to avoid being charged for two sets of bins. 

Bin exchange fees:

  • there is no exchange fee to downsizing your garbage or recycling bin
  • there is no exchange fee to upsize your recycling bin
  • The 2023 fee to up-size your Garbage Bin is $26.42 (this is charged each time you up-size your garbage bin). Please note that this garbage bin exchange fee may vary from year to year.

If you are moving to a new home:

  • Garbage and recycling bins must stay at the originating address, do not move them to your new address,
  • All the bins are scanned to the specific address they were issued to.

Residential Units Above Commercial / tenants

The owner of your building has selected your type of collection - bins or bags. It is the responsibility of the property owner to provide residents with sufficient containers for garbage, recycling and organic waste or buy sufficient garbage tags if only using bags.