If you are a new occupant of a re-sale home or a resident in a new development receiving curbside pick-up without a garbage or recycling bin, you can submit a service request on-line at http://www.toronto.ca/311/ ,or you can call 311 to request new bins.
No fee will be charged for a replacement bin, however, an annual bin fee per bin will be applicable:
Moving into a re-sale home with no bins should be actioned as "missing bins" not "new account" service requests to avoid being charged for two sets of bins.
The owner of your building has selected your type of collection - bins or bags. It is the responsibility of the property owner to provide residents with sufficient containers for garbage, recycling and organic waste or buy sufficient garbage tags if only using bags.