The City of Toronto’s Shelter, Support & Housing Administration (SSHA) will be conducting its fifth Street Needs Assessment in April 2020. The survey will help inform service delivery.

This year, surveys will be conducted by outreach and agency staff with assistance from a limited number of volunteers and SSHA staff. This approach will leverage the expertise of agency and outreach staff and build sector capacity in reporting data and profiling the needs of people experiencing homelessness in Toronto.

2020 Timeline

  • Indoor survey: April 20-24
  • Indoor and outdoor count: April 22
  • Outdoor survey: April 28

About Streets Needs Assessment

Street Needs Assessment is a point-in-time count and survey of people experiencing homelessness in Toronto. The main objectives are:

  • to determine the scope and profile of people experiencing homelessness
  • give people a voice in identifying their service needs
  • ensure results are shared broadly to guide service planning, and policy and program development

The assessment includes people who are staying:

  • outdoors
  • in City-administered shelters or 24-hour respite sites (including 24-hour women’s drop-ins and overnight Out of the Cold programs)
  • in provincially administered Violence Against Women shelters, health and treatment and correctional facilities.

It does not include people who are experiencing hidden homelessness, such as people who are temporarily staying with others.

The City conducted a Street Needs Assessments in 2006, 2009, 2013 and 2018. As a condition of federal Reaching Home funding, the City must conduct a count between March 1 and April 30, 2020.

SSHA wants to hear from more than 3,000 people experiencing homelessness and will compare results to previous years while engaging with key stakeholders.