When someone experiences a cardiac arrest, in many cases no immediate bystander action is taken. The two main barriers to performing CPR and using an AED are lack of training and fear of doing something wrong. However, you cannot harm someone who has suffered a sudden cardiac arrest—you can only help. The Chase McEachern Act and the Good Samaritan Act protect you from liability in the duties of providing CPR and using an AED.
Safe City is a Workplace Safety and Insurance Board (WSIB)-approved first aid training provider.
At this time, Safe City offers first aid training exclusively to City of Toronto staff. To book a course, please contact safecity@toronto.ca. Upon successful completion, participants will receive official certification cards for the course(s) completed.
We offer the First Aid Program in English only. To find a First Aid Program training provider that offers the full program in French, please visit the WSIB First aid program website.
Nous offrons le programme de premiers soins en anglais seulement. Pour trouver un fournisseur de formation du programme de premiers soins qui offre le programme complet en français, veuillez visiter le site Web du programme de premiers soins de la WSIB.
The WSIB is launching a modernized First Aid Program on June 22, 2026! The updated program will help keep people safer on the job by improving the quality and consistency of workplace first aid training across Ontario.
Here’s some of what you can look forward to:
All current first aid requirements and WSIB-approved providers remain in place until the WSIB launches the updated program. Certificates issued before June 22, 2026, remain valid until they expire.
To learn more about the updates visit: WSIB's First Aid Program.