The City is continually improving accessibility at its facilities. If you have any questions about specific facilities (pools, arenas, community centres) and the accessibility options, please call ahead and/or arrange a visit beforehand.


Swimming can be an opportunity to feel freedom through weightlessness. Over time, pools are being retrofitted for accessibility:

  • Aquatic Chairs are plastic waterproof chairs used to transfer people from the change room to the pool, and the pool to the change room. This prevents people from getting their own wheelchairs wet.
  • Lift Chairs are mechanical devices that transfer people from the deck to the swimming pool, and the swimming pool to the deck.

Call the AIS hotline or individual facility to find what assistive device is available.

Warm Water Pools

Some of our City pools are designated as Warm Pools. These pools have a minimum temperature of 88 degrees Fahrenheit to accommodate those with muscular, circulatory or neurological impairments requiring warmer temperatures.

Pools that are warm water, therapeutic or both and at what temperature range each pool is kept. Also included is location and contact information. 
District Phone Pool Type Temperature
Agincourt Community Recreation Centre Scarborough 416-396-8343 Warm Water 90-92°F/32-33°C
Birchmount Community Centre Scarborough 416-396-4018 Warm Water 90-92°F/32-33°C
Douglas Snow Aquatic Centre North York 416-395-7585 Therapeutic 100-102°F/38-39°C
Gus Ryder Pool and Health Club Etobicoke/York 416-394-8726 Warm Water 87-88°F/30-31°C
Mary McCormick Recreation Centre West Toronto/York 416-392-0742 Warm Water 88°F/31°C
Pam McConnell Aquatic Centre Toronto/East York 416-338-2237 Warm Water
Scadding Court Community Centre West Toronto/York 416-392-0335 Warm Water 88°F/31°C


The City of Toronto can make skate aids and sledges available to the public for use during leisure skate programs at indoor arenas and outdoor rinks.

Request a sledge or skate aid

Call the Adapted and Inclusive Recreation Services hotline at 416-395-6128 or email

A few questions are asked as part of the request process. Once the request is completed, City staff will arrange transportation of the sledge/skate aid to the appropriate rink and confirm with the patron. Please allow ten workdays to complete the request.

A Canadian Standards Association (CSA) approved hockey helmet is required for children under the age of six but is strongly recommended for all skaters.

Hockey Sledges

Sledges are adaptive skating devices that give people with disabilities the opportunity to participate in leisure skate and hockey activities.

Skate Horses

The Skate Horse is a device designed to assist with balance and support when learning how to skate. It has

  • a solid three-point frame,
  • an adjustable seat for resting one’s legs
  • adjustable handlebars.

Skate horses are only available during leisure skate. There are two sizes, child and adult, and can accommodate people aged 3 and up.

Skate horses are not a ride-on toy. Supervision and assistance should be provided by the parent or guardian.


Both manual and powered wheelchairs are welcome on the ice during leisure skate times. Check in with on-site staff to learn how to access the ice.

Help us keep the ice clean and safe. If you are using a wheelchair, sledge, stroller or approved skate aid, please ensure they do not track salt or dirt onto the ice surface.

Snoezelen Room

Due to a fire at Agincourt Recreation Centre in February 2019, the Snoezelen Room is closed.

The Snoezelen Room is a multi-sensory environment filled with lighting effects, shapes, textures, soft music and colours. It creates a stress-free environment designed specifically for individuals with disabilities.

The Snoezelen Room is located inside the Agincourt Recreation Centre at 31 Glen Watford Dr. in Scarborough.

The History of Snoezelen

Snoezelen originated in Holland in the 1970s as a recreational environment for adults with intellectual disabilities. The term “Snoezelen” is derived from two Dutch words meaning to “seek out or to explore” and to “relax”. Snoezelen is based on the idea that everyone needs quality leisure time. This room provides individuals with disabilities a time of relaxation and enjoyment in a stimulating environment.

Who is Snoezelen for?

Snoezelen can be enjoyed by everyone, though the greatest benefit is observed with individuals with disabilities, including those with sensory processing, behavioural, intellectual and physical challenges.

Benefits of regular sessions aids in the improvement of physical and mental health, an increase in attention span, memory and relaxation, a decrease in negative behaviours, and an overall increase in the quality of life for the user.


To book the Snoezelen Room, contact the Adapted and Inclusive Recreation Hotline.

  • Cost: $7 per 45-minute session
  • Book at least 48 hours in advance
  • It’s recommended to arrive 15-minutes before your first visit to complete an assessment form
  • Notice of cancellation is required 24 hours in advance to avoid charges

AccessAbility® Table

Riverdale Park East has an accessible picnic table underneath the pergola. This successful gathering space is well used primarily by the patients at the Bridgepoint Active Healthcare facility.

Commemorative AccessAbility® Table

An AccessAbility® Table is a universally-designed accessible picnic table perfect for all outdoor recreation areas. Constructed of galvanized steel, stainless steel and plastic wood, all components are maintenance-free, have a long lifespan and are recyclable. The stainless steel centre can be personalized with an etched dedication and/or company logo, and a built-in chessboard provides an opportunity for recreational interaction.

Commemorate a special event or a person with an accessible picnic table located in a City of Toronto park. This program represents a joint venture between the Ontario March of Dimes and the City of Toronto. The Ontario March of Dimes is a non-profit organization. They developed the AccessAbility® Table and they’re dedicated to creating a society inclusive of people with disabilities.

For more information please contact:

Elaine Darling at Ontario March of Dimes