January 2024: The Snoezelen Room, located in Agincourt Recreation Centre, is closed until further notice due to technical issues.

The City is continually improving accessibility at its facilities. If you have any questions about specific facilities (pools, arenas, community centres) and the accessibility options, please call ahead and/or arrange a visit beforehand. Visit our recreation/community centre listing.

To ensure that individuals with disabilities can access physical therapy, two community centre locations (Douglas Snow Aquatic Centre and York Recreation Centre) are available for physical therapy use.

Individuals will be required to provide a medical certificate issued by a regulated medical practitioner with the prescribed activity stated and confirmation of a disability.

  • Applicable fees or memberships apply
  • Visits are limited to 90 minutes
  • Facilities must be used for physical therapy activities only

How to Book

Residents do not need to book an appointment in advance. Drop in during Physical Therapy Hours to use the therapy pool for physical therapy.

Douglas Snow Aquatic Centre

Physical Therapy Hours
  • Monday to Friday
  • 9:15 a.m. to 11:15 a.m.

York Recreation Centre

Physical Therapy Hours

Fitness:

  • Monday to Friday
  • 9:20 a.m. to 10:50 a.m.

Aquatics (available until March 7, 2024):

  • Monday and Wednesday
  • 1 p.m. to 2:30 p.m.

Swimming can be an opportunity to feel freedom through weightlessness. Over time, pools are being retrofitted for accessibility:

  • Aquatic Chairs are plastic waterproof chairs used to transfer people from the change room to the pool, and the pool to the change room. This prevents people from getting their own wheelchairs wet.
  • Lift Chairs are mechanical devices that transfer people from the deck to the swimming pool, and the swimming pool to the deck.
  • Portable Lift with Sling is a mobile device that aids the caregiver in transferring the participant from one piece of equipment to another. This device is available at Douglas Snow Aquatic Centre.

Saunas and Therapeutic Pool Use

Some of our Aquatic Facilitates have specific pools designated as Warm Pools. These pools have a minimum temperature of 88 degrees Fahrenheit to accommodate those with muscular, circulatory or neurological impairments requiring warmer temperatures

District Location Phone Pool Type Temperature
(Fahrenheit/Celcius)
North York Douglas Snow Aquatic Centre 416-395-7585 Therapeutic 100-102°F/38-39°C
Scarborough Agincourt Community Recreation Centre 416-396-8343 Warm Water 90-92°F/32-33°C
Birchmount Community Centre 416-396-4018 Warm Water 90-92°F/32-33°C
West Toronto/York Mary McCormick Recreation Centre 416-392-0742 Warm Water 88°F/31°C

Some of these outdoor swimming pools may meet the needs of customers requiring extra physical accessibility. Contact pool staff to determine if the facility will meet your needs.

Alex Duff Memorial Pool

Telephone: 416-392-0910

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance off Crawford Road

Visit the Alex Duff Memorial Pool facility page.

Amos Waites Park Outdoor Pool

Telephone: 416-394-8484

  • Level entry to pool deck
  • Chair lift available for pool entry/exit
  • Wheel-Trans drop-off: Parking lot adjacent to pool

Visit the Amos Waites Park Outdoor Pool facility page.

Broadlands Community Centre

Telephone: 416-395-7966

  • Accessible change rooms
  • Adult size accessible change table
  • Level entry to pool deck from change rooms
  • Chair lift available for pool entry/exit
  • Wheel-Trans drop-off: Parking lot – North side of the building

Visit the Broadlands Community Centre facility page.

Domenico Di Luca Community Recreation Centre

Telephone: 416-395-6673

  • Level entry to pool deck
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: In the parking lot adjacent the pool

Visit the Domenico Di Luca Community Recreation Centre facility page.

Donald D. Summerville Olympic Pools

Telephone: 416-392-7688

  • Accessible change rooms
  • Elevator to pool deck
  • Wheel-Trans drop-off: Kew Beach Avenue – In front of main entrance

Visit the Donald D. Summerville Olympic Pools facility page.

Fairhaven Park Outdoor Pool

Telephone: 416-394-8486

  • Accessible change room
  • Level entry to pool deck from change rooms
  • Warm water pool
  • Wheel-Trans drop-off: Park entrance that connects with Golfwood Heights

Visit the Fairhaven Park Outdoor Pool facility page.

Gihon Spring Park Outdoor Pool

Telephone: 416-394-8488

  • Accessible Change room
  • Level entry to pool deck from change rooms
  • Chair lift available for pool entry/exit
  • Wheel-Trans drop-off: Main Entrance on Gihon Spring Drive

Visit the Gihon Spring Park Outdoor Pool facility page.

Giovanni Caboto Rink, Pool and Tennis Courts

Telephone: 416-392-7762

  • Accessible change room
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Entrance on St. Clair Avenue

Visit the Giovanni Caboto Rink, Pool and Tennis Courts facility page.

Glen Long Community Centre

Telephone: 416-395-7921

  • Accessible change room
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Parking lot in front of pool on Glengrove Avenue and Ennerdale Street

Visit the Glen Long Community Centre facility page.

Grandravine Community Recreation Centre

Telephone: 416-395-6171

  • Accessible change room
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: South East entrance by pool

Visit the Grandravine Community Recreation Centre facility page.

Greenwood Park

Telephone: Telephone: 416-392-7804

  • Accessible change room
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Alton Avenue – In front of main entrance

Visit the Greenwood Park facility page.

Heron Park Community Centre

Telephone: Telephone: 416-396-4035

  • Level entry to pool deck
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance – off Manse Road

Visit the Heron Park Community Centre facility page.

High Park

Telephone: Telephone: 416-392-7807

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: South side of pool off Colborne Lodge Drive

Visit the High Park facility page.

Kidstown Water Park

Telephone: 416-396-8326

  • Level entry to deck
  • Beach entrance
  • Wheel-Trans drop-off: Main entrance – off Birchmount Road

Visit the Kidstown – Water Park facility page.

Kiwanis Outdoor Pool

Telephone: 416-396-2847

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Cedarvale Avenue – In front of main entrance

Visit the Kiwanis Outdoor Pool facility page.

Lambton – Kingsway Park Outdoor Pool

Telephone: 416-394-8489

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main Entrance off Marquis Avenue

Visit the Lambton – Kingsway Park Outdoor Pool facility page.

Leaside Outdoor Pool

Telephone: 416-396-2846

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Leaside Park Drive parking lot in front of pool

Visit the Leaside Outdoor Pool facility page.

Ledbury Park

Telephone: 416-395-6688

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: St Germain Avenue west of the pool

Visit the Ledbury Park facility page.

McGregor Park Community Centre

Telephone: 416-396-4023

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Library parking lot off Lawrence Avenue East

Visit the McGregor Park Community Centre facility page.

Mitchell Field Community Centre

Telephone: 416-395-0265

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Church Avenue in front of pool, or east parking lot

Visit the Mitchell Field Community Centre facility page.

Monarch Park

Telephone: 416-392-7831

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: 115 Felstead Avenue – At the top of the path

Visit the Monarch Park facility page.

North Toronto Memorial Community Centre

Telephone: 416-392-6591

  • Accessible change rooms
  • Adult size accessible change table
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance off Eglinton Avenue West

Visit the North Toronto Memorial Community Centre facility page.

Northwood Community Centre

Telephone: 416-395-7876

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Parking lot – 70m from pool location

Visit the Northwood Community Centre facility page.

Oakdale Community Centre

Telephone: 416-395-0484

  • Level entry to pool deck
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Parking lot on west side of community centre

Visit the Oakdale Community Centre facility page.

Oriole Community Centre

Telephone: 416-395-6005

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance

Visit the Oriole Community Centre facility page.

Park Lawn Park

Telephone: 416-394-8491

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Main entrance off Park Lawn Road

Visit the Park Lawn Park facility page.

Parkway Forest Outdoor Pool

Telephone: 416-392-0945

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance

Visit the Parkway Forest Outdoor Pool facility page.

Pine Point Park Outdoor Pool

Telephone: 416-394-8492

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance

Visit the Pine Point Park Outdoor Pool facility page.

Richmond Gardens Pool

Telephone: 416-394-8493

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Main entrance

Visit the Richmond Gardens Pool facility page.

Riverdale Park East

Telephone: 416-392-7801

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Parking lot adjacent to pool building

Visit the Riverdale Park East facility page.

Roding Community Centre

Telephone: 416-395-7964

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance to the recreation centre

Visit the Roding Community Centre facility page.

Rotary Peace Park Outdoor Pool

Telephone: 416-394-8494

  • Level entry to pool deck
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance

Visit the Rotary Peace Park Outdoor Pool facility page.

Sunnyside Gus Ryder Outdoor Pool

Telephone: 416-392-7915

  • Level entry to pool deck
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Main entrance

Visit the Sunnyside Gus Ryder Outdoor Pool facility page.

Wedgewood Park Outdoor Pool

Telephone: 416-394-8496

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Main entrance off Swan Avenue

Visit the Wedgewood Park Outdoor Pool facility page.

West Deane Park Outdoor Pool

Telephone: 416-394-8497

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Wheel-Trans drop-off: Park entrance off Sedgebrook Crescent 150m from pool building

Visit the West Deane Park Outdoor Pool facility page.

West Mall Outdoor Pool

Telephone: 416-394-8498

  • Accessible change rooms
  • Adult size accessible change table
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Parking lot adjacent to Main entrance

Visit the West Mall Outdoor Pool facility page.

Westmount Park Outdoor Pool

Telephone: 416-394-8499

  • Accessible change rooms
  • Level entry to pool deck from change rooms
  • Ramp into pool from pool deck
  • Wheel-Trans drop-off: Park path on Arcade Drive 100m from pool building entrance

Visit the Westmount Park Outdoor Pool facility page.

Sledges

Sledges are adaptive skating devices that give people with disabilities the opportunity to participate in leisure skate and hockey activities.

Sledges are available to the public for use during leisure skate programs at indoor arenas and outdoor rinks.

Request a Sledge

Call the Adapted and Inclusive Recreation Services Hotline at 416-395-6128 or email aiscw@toronto.ca to book a sledge a minimum of 10 business days in advance of its intended use.

A few questions are asked as part of the request process. Once the request is completed, City staff will arrange transportation of the sledge to the appropriate rink and will confirm drop-off with the patron.

For information regarding skate helmet requirements, visit Drop-in Skating.

Skate Aids

Skate aids are available at locations on a first come first serve basis, based on availability. Check with on-site staff if you require a skate aid.

Wheelchairs

Both manual and powered wheelchairs are welcome on the ice during leisure skate times. Check in with on-site staff to learn how to access the ice.

Help us keep the ice clean and safe. If you are using a wheelchair, sledge, or approved skate aid, please ensure they do not track salt or dirt onto the ice surface.

The Snoezelen Room provides a tranquil, multi-sensory environment that allows individuals with disabilities to enjoy gentle stimulation of the primary senses, including visual, tactile and auditory. The user can relax and have the opportunity to choose an activity at their own pace.

The Snoezelen Room is located inside the Agincourt Recreation Centre at 31 Glen Watford Dr. in Scarborough.

The History of Snoezelen

Snoezelen originated in Holland in the 1970s as a recreational environment for adults with intellectual disabilities. The term “Snoezelen” is derived from two Dutch words meaning to “seek out or to explore” and to “relax”. Snoezelen is based on the idea that everyone needs quality leisure time. This room provides individuals with disabilities a time of relaxation and enjoyment in a stimulating environment.

Who is Snoezelen for?

Snoezelen can be enjoyed by everyone, though the greatest benefit is observed with individuals with disabilities, including those with sensory processing, behavioural, intellectual and physical challenges.

Benefits of regular sessions aid in the improvement of physical and mental health, an increase in attention span, memory and relaxation, a decrease in negative behaviours, and an overall increase in the quality of life for the user.

Booking

To book the Snoezelen Room, contact the Adapted and Inclusive Recreation Hotline at 416-395-6128.

  • Cost: $8.50 per 45-minute session
  • Book at least 48 hours in advance
  • It’s recommended to arrive 15-minutes before your first visit to complete an assessment form
  • Payment is completed at Agincourt Recreation Centre before the session
  • Notice of cancellation is required 24 hours in advance to avoid having the cancellation payment ($8.50) added to your next visit

An AccessAbility® Table is a universally-designed accessible picnic table perfect for all outdoor recreation areas. Constructed of galvanized steel, stainless steel and plastic wood, all components are maintenance-free, have a long lifespan and are recyclable. The stainless steel centre can be personalized with an etched dedication and/or company logo, and a built-in chessboard provides an opportunity for recreational interaction. Riverdale Park East has six of these tables located throughout the park.