If you are a resident or visitor using a City of Toronto service or facility, occupying City of Toronto housing, or you have a contract with the City of Toronto, you may contact the Human Rights Office for confidential advice and information on human rights and accommodation concerns. Call 416-392-8383 or email humanrights@toronto.ca.

If you have questions or need information about accessibility at the City, you may call 416-338-2632 or email accessibility@toronto.ca. If you have a complaint about accessibility or a disability-related barrier at the City, please contact the Human Rights Office.

You can submit a concern to the Human Rights Office using our confidential secure online complaint form.

Human Rights Complaint Form

Is the City’s Human Rights Office Able to Help You?