Provide your feedback on the City of Toronto’s public engagement activities to support inclusive and meaningful public engagement.  Survey closes at 5 p.m., August 31, 2022

 

Have you ever seen an invitation from the City to answer a survey, participated in a public meeting, joined a committee or helped shape City decisions in other ways? These are all forms of public engagement that help the City develop its policies, programs and services.

The City is reviewing its public engagement activities to support more meaningful and inclusive participation for all Torontonians. The City is particularly interested in making engagement more accessible for Indigenous, Black and equity-deserving communities, to advance commitments to equity, confronting anti-Black racism and Indigenous reconciliation.

The City would like to hear from people who have previously participated in public engagement activities and also from those who have NOT participated in its public engagements to learn why, what barriers may have prevented participation and what the City could do to support their participation in the future.

How Can the City Improve Public Engagement?

To gather feedback, the City has developed three different surveys:  

  • For the public – take the Public Survey
  • For external engagement consultants/practitioners, groups and businesses that specialize in public engagement – take the Practitioner Survey
  • For engagement staff in other municipalities – take the Municipal Survey

All surveys will close at 5 p.m. on August 31, 2022.

 

City staff are using a range of additional methods to invite feedback and ideas, including interviews and small-group discussions. Staff are also reviewing public feedback and insights previously shared with the City, and looking at research and best practices from other municipalities around the world.

The findings from the Public Engagement Review will be posted on this page in early 2023 and will inform future City engagement strategies, policies and processes.

If you prefer to offer your feedback in another way, please contact engagement@toronto.ca or Sean Major at 437-998-2833. 

In 2021, the City launched an 18-month review of the City’s public engagement methods, standards and resources to consider ways to deliver more inclusive, accessible and relevant engagement with the public, particularly Indigenous, Black and equity-deserving communities.

The Public Engagement Review aims to answer two questions:

  • How can the City better support public engagement opportunities with all Torontonians?
  • How can the City build trust and a stronger relationship with the public?

If you have questions, please email engagement@toronto.ca.

The City engages with the public in many ways, every day. The public can offer feedback on a single topic or larger plans through opportunities such as participating in a virtual or in-person meeting, joining a City advisory group, answering a survey, submitting comments to a Council committee, interacting with individual staff and by calling or connecting with 311.

This participation helps strengthen the relationship between the City and the public, and shape Toronto’s policies, programs, and services to meet the diverse needs of Torontonians.

Learn more about opportunities to participate: