BodySafe is Toronto Public Health’s safety program that inspects personal service settings (PSS).
All health units in Ontario must conduct an annual health inspection and follow up on complaints associated with PSS. This process ensures that owners and operators operate their business in accordance with the Ministry of Health and Long-Term Care’s Guide to Infection Prevention and Control in Personal Services Settings (PDF).
Personal service settings are businesses that provide the following services:
Under Municipal Code 545, Licensing By-Law, all establishments offering personal services will be required to get a PSS licence and post their inspection notices at or near the entrance of the business, so that it is clearly visible to the public.
1. Under Ontario Regulation 136/18, all PSS need to notify their local public health unit of their intent to offer services, and be inspected to ensure the health and safety of the public is maintained.
2. Notify Toronto Public Health before opening a new PSS in writing at BodySafe@toronto.ca:
3. Make sure you obtain a Zoning Review for a business licence from Toronto Building before applying for your PSS licence.
4. Pass an inspection by Toronto Public Health. An inspection is required before a PSS licence is issued only for new premises and premises that offer tattooing, micropigmentation, ear and body piercing and electrolysis services.
5. Obtain a PSS licence from the City of Toronto’s Municipal Licensing & Standards (ML&S) division.
6. Post the inspection notice sign (BodySafe sign) provided by Toronto Public Health:
7. Notify Toronto Public Health (BodySafe@toronto.ca) and ML&S (email@example.com) in advance of any changes to the types of personal services that are offered to clients so that they are included on the licence. See more information on Zoning Reviews and licensing.
There are two types of inspection results that will be posted on BodySafe web pages:
An inspection is conducted once a year at a minimum by a Public Health Inspector.
A re-inspection is conducted if there are any infractions identified during the original health inspection. Re-inspections will occur within 48 hours if a service or establishment is not closed.
The establishment level inspection result provides the overall outcome of the inspection.
Each establishment has at least one personal service they provide to the public, such as hairstyling. In many cases, one establishment can provide several different types of services, such as hairstyling and ear piercing. An establishment that provides more than one service is called a multi-service establishment. There are four inspection results that can occur at the service level.
No infractions are identified during the inspection or re-inspection
|Inspected the hair and ear piercing services and both services had no infractions.
One or more infractions were identified during the inspection or re-inspection.
|Inspected the hair and ear piercing services. Hair services had no infractions, but the ear piercing device was not being cleaned properly.
An inspection of a service was attempted but could not be completed.
|The hair service was inspected but the person who provides ear piercing was not available that day for an inspection. The Inspector will need to return to complete the ear piercing inspection.
A service was ordered to close until infractions associated with that service are all corrected.
|The ear piercing service was closed because there was no disinfectant to disinfect the device at the establishment.
Each PSS establishment is categorized into three risk levels depending on the type of services that are provided in the establishment. All establishments are inspected when there is a complaint, regardless of risk level.
|Establishment Risk Level
|Minimum Number of Inspections per Year
|Risk Assessment Criteria
|Once per year and Complaint basis
|A service that uses any tool or item that penetrates the skin (used for invasive procedures). Includes the following services:
|Once per year and Complaint basis
|A service that uses any tool or item that may come into contact with non intact skin or mucous membranes, but is not intended to penetrate them. Includes the following services:
|Complaint basis only
|A service that uses any tool or item that may come into contact with intact skin. Includes the following services: