Policies & Procedures

Read about Ontario Works policies and Toronto Employment & Social Services procedures.

Letter	Policy or Procedure
#	16 & 17 Year Olds 60 to 64 Year Olds
A	Absence from Ontario Abuse Access and Privacy Advanced Age Item Appeals Applicant/Participant Ontario Works Application for Assistance Applying for Ontario Disability Support Program Income Support (ODSP) Assets Assignments
B	Basic Financial and Employment Assistance Benefits – Mandatory and Discretionary Board and Lodging
C	Child Abuse Child Care Start-Up Costs Community Legal Education Ontario (CLEO) Confidentiality Co-Residence
D	Dental Services Dependent Adult Dependent Child Determining Financial Eligibility
E	Early Retirement Benefits Emergency Assistance Emergency Energy Fund (EEF) Employment Opportunities System (EOS) Privacy Policy Extended Health Benefit
F	Fair Pass Transit Discount Program Fuel – Energy for Heat Funerals and Burials
G	Gifts, Loans and Donations Guide Dog Benefit
H	Hardship Fund Home Visits Housing Stabilization Fund
I	Immigrants Incarceration / Persons Detained in Custody Income Internal Reviews and Appeals
J	n/a
K	n/a
L	Labour Disputes
M	Medical Benefits Medical Transportation
N	Newborn Child Allowance
O	n/a
P	Patients in Hospital Pay Direct and Trusteeship Payment of Assistance Post-Secondary Educational Institutions – Eligibility Pursuing Other Financial Resources
Q	Quit/Fired
R	Residence
S	Sole Support Parent Special Diet Special Services Items
T	Temporary Care Assistance Trusteeship and Pay Direct
U	Utilities
V	n/a
W	n/a
X	n/a
Y	n/a
Z	n/a