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City services and programs |
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Easy access to non-emergency City services and information
The City of Toronto has launched 311 Toronto. Dialing 311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. With one call to 311, customer service representatives will be able to answer most questions or requests for information, take service requests and resolve the majority of enquiries without a call transfer. |
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Headlines |
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Human Rights Office is Here for You
The Human Rights Office provides advice, information and help about City-related human rights and harassment issues. Services are available to members of the public, members of the Toronto Public Service and Members of Toronto City Council.
Toronto Public Service People Plan & Learning Strategy
The Toronto Public Service People Plan and Learning Strategy are the basis of a new approach to strategic human resource planning in the City of Toronto. Both documents were presented at the July 22, 2008 meeting of Toronto City Council's Employee & Labour Relations Committee.
BizPaL - Online business permits and licences
BizPaL is a new, one-stop web-based service to help users quickly generate a list of permits and licences they need (from City, provincial and federal governments).
Online Meeting Monitor
The City Clerk's Office has launched the Meeting Monitor, a web-based tool that allows the public to track the status of agenda items in near real-time during all Standing Committee and Community Council meetings.
Temporary on-street parking permits now available online
City of Toronto residents and their guests can now obtain a temporary on-street parking permit conveniently from their own home or office.
Fun Guide
Start planning your activities! Browse through this season's programs and activities offered for people of all ages.
Apartment Standards
The Apartment Standards web pages provide information about by-law violations, details and status, within common areas and individual units of rental apartment buildings.
Site map and improved search
Looking for information and services on the City of Toronto website? The new site map contains detailed page listings by section. You will also notice improved results when you search the site.
Provincial Offences Act ticket payment now available online
You can now pay Provincial Offences Act (POA) tickets online with a valid credit card. POA tickets include fines issued by the OPP, Toronto Police Service, GO Transit, TTC and others.
Pay your parking ticket online
You can pay a City of Toronto parking ticket online with a valid Mastercard or VISA. The parking ticket payment system is available 24 hours a day, 7 days a week.
Whose job is it to fix?
When something is broken or damaged in the city, whom can you call to get it fixed? Here's a handy guide to getting key services fixed in your community (PDF) and home (PDF).
Search Toronto's Inventory of Heritage Properties
Use the online Inventory of Heritage Properties to find and print information about heritage properties in Toronto.
Children's Services
Child care in the City of Toronto is available in over 900 licensed child care centres and through 21 licensed private home care agencies working with over 2,000 approved home care providers. Children served in licensed child care settings range from infant to school age. Find out more about child care centres and services.
Toronto's Urban Forestry Services
Toronto Urban Forestry Services manages the urban forest for both today and tomorrow. Our forest management goal is to ensure the continued viability of the urban forest through programs that achieve our objective of a healthy, diverse and sustainable tree canopy.
Help for small business
Enterprise Toronto is a small business self-help centre. Staff provide valuable information on startup financing, developing business and marketing plans, and more.
Long-Term Care Homes and Services
Long-Term Care Homes and Services (formerly Homes for the Aged), a division of Toronto Community and Neighbourhood Services, operates ten homes for the aged across Toronto serving over 2,600 residents. Each of the ten homes for the aged is a thriving and active community of people, places and things to do.
Museum Services
The City operates a number of museums throughout Toronto. Each one preserves an important piece of Toronto's history.
You may need the free Adobe Acrobat Viewer to view PDF files. 
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