School Crossing Guard Program
To submit a request for a new school crossing guard location, please fill out the online form or download the fillable form below.
The school crossing guard program provides an important service for Toronto’s families. That’s because the safety of our students is everyone’s priority and we take it very seriously. There are about 660 locations in Toronto that are part of the school crossing guard program and it’s our goal to fill all of them daily, throughout the entire school year.
The school crossing guard program has been operated by Toronto Police Services since 1947. In January 2017, Toronto Police Services Transformational Task Force released a report called, Action Plan: The Way Forward. The report recommended that the school crossing guard program, run by Toronto Police Services, should be transferred (in two phases) to City of Toronto so that the police can focus on their core policing duties.
- For the year 2018-2019, Toronto Police will continue to run the school crossing guard program. However, when a school crossing guard is absent due to sickness or on vacation, the City, through a third party contractor, will backfill absent crossing guards.
For the year 2019-2020, the City will take over the school crossing guard program by hiring third party contractors to deliver the program.
The City issued a RFQ for the backfill/absent school crossing guard program and Neptune Security Services was awarded the contract in June 2018 for the 2018-2019 school year. Neptune Security Services trained staff to backfill absent school crossing guards all across the City. They have been equipped with a stop sign, a vest and whistle.
The City of Toronto is responsible for providing emergency backfill coverage services in the 2018-2019 school year. On a daily basis, approximately 90-100 crossing guard locations require backfill coverage services due to absences by regular school crossing guards. The backfill program has been continuously developing since September 2018:
- Trained and equipped more staff – At the beginning of the school year, the City’s hired contractor had 40 fully trained and equipped guards staff to backfill absences. They now have about 90-100 trained and equipped staff.
- Staffing challenge – This is not full-time work and turnover rates for these positions seem to be higher than average. City staff are working closely with the contractor to keep the staffing levels up and ensure that properly trained staff are available.
- Additional vendors hired– The City hired two additional contractors in the winter of 2019 to help backfill locations. Since the additional vendors have been hired, the daily backfill rate has improved to nearly 90%.
We have learned a great deal during this transition year. The City issued an RFP to hire up to four, third-party companies to help deliver the program, on a full-time basis starting the 2019-2020 school year. More information is expected to be available before the end of this school year.
During the program transition from Toronto Police to the City of Toronto, current full time school crossing guards will be contacted and provided the first opportunity to apply to be hired for a position with a new City vendor.
If you or someone you know is interested in serving an important community role as a school crossing guard then please email email@example.com.
Requests for new school crossing guard locations are now being processed by the City of Toronto.
To submit a request for a new school crossing guard location, please do one of the following:
- Fill out the Online Form or;
- Download the Fillable Form and submit to firstname.lastname@example.org.
Fall data collection months (October and November) and spring data collection months (April and May) are the best time to gather accurate information to determine whether a new school crossing guard is required at a requested location. Once the data has been collected, it will be analyzed and a recommendation will be provided.
Submitted forms will be subject to the following timelines:
|Submission Deadline||Data Collection Months||Notification of Results|
|January 31||Spring (April and May)||August|
|July 31||Fall (October and November)||February|
If you have questions about the program, or want to report an on-going crossing guard absence, then please email email@example.com with specific details like the date, time and location of the absence.