The largest of its kind in Canada, the City’s school crossing guard program provides an important service for families in Toronto. School crossing guards help children to safely cross the street during their walks to and from school and remind drivers of the presence of pedestrians at key intersections.

The program was formerly operated by the Toronto Police Service before it was transferred to the City of Toronto in the spring of 2019.

The City delivers school crossing guard services through two contracted vendors:

  • A.S.P., which serves the North York and Etobicoke York wards.
  • Carraway, which serves the Toronto & East York and Scarborough wards.

At the start of 2021-22 school year, 765 school crossing guards are providing services at various locations extending across the city.

The City strives to provide excellent service during the school year however; service may be temporarily interrupted in the case of extenuating circumstances and/or extreme weather conditions.

School crossing guards are not City of Toronto employees.

The City of Toronto has hired two contractors to provide the school crossing guard service.

Applicants must contact the vendors directly to apply for a position. We have provided information on geographic responsibility for each vendor and contact information below for your reference.

Please review the list of wards and contact the vendor who is responsible for the ward that you wish to work in.

A.S.P

This vendor serves the following wards in North York and Etobicoke York:

  • 1, Etobicoke North
  • 2, Etobicoke Centre
  • 3, Etobicoke-Lakeshore
  • 5, York South-Weston
  • 6, York Centre
  • 7, Humber River-Black Creek
  • 8, Eglinton-Lawrence
  • 15, Don Valley West
  • 16, Don Valley East
  • 17, Don Valley North
  • 18, Willowdale

A.S.P Inc. Contact Information:


Carraway

This vendor serves the following wards in Toronto & East York and Scarborough:

  • 4, Parkdale-High Park
  • 9, Davenport
  • 10, Spadina-Fort York
  • 11, University-Rosedale
  • 12, Toronto-St. Paul’s
  • 13, Toronto Centre
  • 14, Toronto-Danforth
  • 19, Beaches-East York
  • 20, Scarborough Southwest
  • 21, Scarborough Centre
  • 22, Scarborough-Agincourt
  • 23, Scarborough North
  • 24, Scarborough-Guildwood
  • 25, Scarborough-Rouge Park

Carraway Inc. Contact Information:

Criteria for New Locations:

If the location does not meet one or more of the following criteria, please contact SchoolCrossingGuard@toronto.ca for instructions on how to proceed and do not submit an online form.

If the locations meet all criteria needs below, please proceed to complete the online form and request endorsement from the principal and ward councillor.

Criteria Does the criteria apply to the location you wish to apply for?
1. The requested location is on a roadway with a speed limit less than 60 km/h. Yes or No
2. The associated school has an age range between Junior Kindergarten and Grade 5. Yes or No
3. The requested location is within the walking boundary or within 1.5km of the associated school. Yes or No

About the New Application Process:

(1) Requestor to complete online form
Please complete the online form by answering all questions and clicking on “submit” at the end of the form. One location per submission only please. You should receive an on-screen confirmation that your form has been successfully submitted at the end.

Online form must be fully completed and submitted to be considered. Timed-out or partially completed forms will not be considered.

(2) Councillor and Principal to email endorsement

Please contact the ward councillor and school principal requesting that they email their endorsement to SchoolCrossingGuard@toronto.ca with Response ID, school name and intersection in the subject line.

Only fully completed and submitted online forms with supporting emails from the school principal and Ward Councillor will be processed.

(3) Understanding Timelines

Submission Deadline Data Collection Months Analyze the Data Notification of Results Council Approval Provision of Service*
January 31 Spring

(Apr-May)

Summer

(Jul-Aug)

Fall

(Sep-Oct)

Fall

(Oct-Nov)

Winter

(Jan)

July 31 Fall

(Oct-Nov)

Winter

(Jan-Feb)

Spring

(Mar-Apr)

Spring

(May-Jun)

Fall

(Sep)

*Provision of service is dependent on budget approval/availability of funding and is a minimum of 12 months after the submission deadline.

Please expect delays in processing applications because of school closures associated with COVID-19 restrictions. Open schools are required to complete data collections associated with traffic and pedestrian counts that are necessary to complete the data analysis step in the above table.

Reporting Absence or Conduct Incidents

Please call 311 or send an email to 311@toronto.ca to report an issue with a current school crossing guard. This will start a formal investigation. We will investigate and respond to your concern. Please ensure you have the following details available:

  • location/intersection
  • date and time of incident
  • reason for call

For all other inquiries, please email SchoolCrossingGuard@toronto.ca.


Reporting Compliments

Please contact the service providers directly to report compliments.

A.S.P Inc. Contact Information:

Carraway Inc. Contact Information: