Updated June 2021

 

Toronto Water and Economic Development & Culture are undertaking consultation with water users on water fees, charges, programs and other measures designed to support business retention, economic growth, investment and employment.

The purpose of the consultation is to receive feedback on options being explored by Toronto Water with respect to water fees, charges and current programs to further support the economic competitiveness of the City’s industrial and commercial businesses and the objectives of the City’s Resilience Strategy.

City staff will report back to City Council on the outcomes of the stakeholder consultation by mid-2021.

In November 2019, City Council directed staff in Toronto Water and Economic Development and Culture to undertake stakeholder consultation with water users to determine what, if any, water fees and charges, programs or other measures designed to support business retention, economic growth, investment and employment, Toronto Water might recommend to City Council in furtherance of the objectives of the City’s economic competitiveness strategy and the City’s Resilience Strategy.

Topics being explored within the consultation scope include:

  • current support programs offered by Toronto Water for Industrial, Commercial and Institutional customers
  • related municipal best practices in other jurisdictions
  • current policies and practices under Municipal Code Chapter 681, Sewers, with a view to identifying potential opportunities for administrative efficiencies
  • feasibility of decoupling Industrial and Commercial customers’ water use rate from costs associated with stormwater management services
  • a stormwater management charge option for owners of commercial parking lots
  • incentive options for industrial and commercial water customers to undertake sustainable stormwater and flood management solutions, including stormwater management charge credits and green infrastructure funding

The first round of consultations was held in the fall of 2020. A Round One Consultation Report  presents feedback received and responses to questions from the first round of consultation.

Objectives

  • Present options being explored by the City with respect to water fees, charges,  current support programs for industrial, commercial and institutional customers, the Sewers By-law, and stormwater management incentives for industrial and commercial customers.
  • Gather feedback on challenges, advantages and disadvantages of the options being explored.
  • Receive suggestions on other options for consideration.

Activities

Three virtual consultation events were held from October 2020 to January 2021 with industrial, commercial, environmental not-for-profit organizations, consulting industry, and City & external agencies.  Two Discussion Guides and an online survey (closed in January 2021) were made available for participant feedback.

The second round of consultations was held in the spring of 2021. A Round 2 Consultation Report presents feedback received and responses to questions from the second round of consultation.

Objectives

  • Present an overview of feedback received in the first round of consultation.
  • Present information on the assessment of options and receive feedback on modified or refined options and suggested frameworks.

Activities

Two virtual consultation events were held in April and May 2021 with industrial, commercial, environmental not-for-profit organizations, consulting industry, and City agencies.

Presentation – Consultation on Water Fees Charges and Programs – May 7, 2021

 

 

 

Collection of Personal Information

Personal information received by the City through this Consultation with water users is collected for the purpose of determining what, if any, water fees and charges, programs or other measures may be appropriate for City staff to recommend to City Council and, if accepted, implemented, to support business retention, economic growth, investment and employment to further the objectives of the City’s economic competitiveness strategy and resilience strategy. This collection will also be for the purposes of reporting to City Council, and any related City Committees, including the City’s Infrastructure and Environment Committee, on the Consultation and any recommendations arising from it. The personal information is collected under the authority of sections 8 and 259 of the City of Toronto Act, 2006, and City Council Decision Nos. 12 and 13 with respect to Item EX11.2, as confirmed by City of Toronto By-law No. 1804-2019.

The reporting to City Council concerning the Consultation and recommendations may include the disclosure of personal information as may be determined to be required by the City, and any such related reporting documents are created for the purpose of inclusion in a collection of records which are maintained for the purposes of being available to the general public.

Questions about the collection of personal information may be addressed to the Manager, Public Consultation, Metro Hall, 19th Floor, 55 John Street, Toronto, Ontario, M5V 3C6 or by telephone at 416-392-2990.