Toronto Water and Economic Development & Culture are undertaking consultation with water users on water fees, charges, programs and other measures designed to support business retention, economic growth, investment and employment.

The purpose of the consultation is to receive feedback on options being explored by Toronto Water with respect to water fees, charges and current programs to further support the economic competitiveness of the city’s industrial and commercial businesses and the objectives of the City’s Resilience Strategy.

City staff will report back to City Council on the outcomes of the stakeholder consultation by mid-2021.

In November 2019, City Council directed staff in Toronto Water and Economic Development and Culture to undertake stakeholder consultation with water users to determine what, if any, water fees and charges, programs or other measures designed to support business retention, economic growth, investment and employment, Toronto Water might recommend to City Council in furtherance of the objectives of the City’s economic competitiveness strategy and the City’s Resilience Strategy.

Topics being explored within the consultation scope include:

  • current support programs offered by Toronto Water for Industrial, Commercial and Institutional customers
  • related municipal best practices in other jurisdictions
  • current policies and practices under Municipal Code Chapter 681, Sewers, with a view to identifying potential opportunities for administrative efficiencies
  • feasibility of decoupling Industrial and Commercial customers’ water use rate from costs associated with stormwater management services
  • a stormwater management charge option for owners of commercial parking lots
  • incentive options for industrial and commercial water customers to undertake sustainable stormwater and flood management solutions, including stormwater management charge credits and green infrastructure funding

The first round of consultations is being held in the fall of 2020.

Objectives

  • present options being explored by the City with respect to water fees, charges,  current support programs for industrial, commercial and institutional customers, the Sewers By-law, and stormwater management incentives for industrial and commercial businesses
  • gather feedback on challenges, advantages and disadvantages of the options being explored
  • receive suggestions on other options for consideration

Activities Include

  • virtual consultation events with the Toronto Industry Network, other industrial and commercial businesses, the not-for-profit sector and other interested parties
  • online consultation through two Discussion Guides which provide background on the topics being consulted upon, a summary of the options being explored and discussion questions for stakeholder feedback
  • submission of stakeholder responses to Discussion Guide questions through an online survey (will be posted after December 1)

A virtual consultation event will take place on Friday, December 4, 2020, from 1 to 3:30 p.m. If you are interested in participating, register for the Virtual Consultation Event.

  • Discussion Guide – Toronto Water Support Programs for Industrial, Commercial and Institutional Businesses and Sewers By-law (will be posted after December 1)
  • Discussion Guide – Toronto Water Fees and Charges and Stormwater Management Incentives for Industrial and Commercial Businesses (will be posted after December 1)

A second round of consultations is being planned for February/March 2021.

Objectives

  • present an overview of feedback received in the first round of consultation
  • present an analysis of options and receive feedback on modified and/or refined options

Activities

Activities planned include:

  • virtual consultation events with
  • online consultation

More details on the second round of consultation events will be provided on this web page in February 2021.

Personal information received by the City through this stakeholder consultation with water users is collected for the purpose of determining what, if any, water fees and charges, programs or other measures may be appropriate for City staff to recommend to City Council and, if accepted, implemented, to support business retention, economic growth, investment and employment to further the objectives of the City’s economic competitiveness strategy and resilience strategy. This collection will also be for the purposes of reporting to City Council, and any related City Committees, including the City’s Infrastructure and Environment Committee, on the consultations and any recommendations arising from them. The personal information is collected under the authority of sections 8 and 259 of the City of Toronto Act, 2006, and City Council Decision Nos. 12 and 13 with respect to Item EX11.2, as confirmed by City of Toronto By-law No. 1804-2019.

The reporting to City Council concerning the consultation and recommendations may include the disclosure of personal information as may be determined to be required by the City, and any such related reporting documents are created for the purpose of inclusion in a collection of records which are maintained for the purposes of being available to the general public.

Questions about the collection of personal information may be addressed to the Manager, Public Consultation, Metro Hall, 19th Floor, 55 John Street, Toronto, Ontario, M5V 3C6 or by telephone at 416-392-2990.